The Leadership Team

James brings best in class financial controls to our business and is focused on delivering added value for our clients. He joins The Instant Group from the Choice Care Group, a private equity owned business that successfully recapitalised at the end of 2013. Prior to that James spent the early part of his career at PwC before spending eight years with Phoenix Equity Partners working with a wide range of companies on their strategic, financial and operational effectiveness. Having been a Board Director for various private equity backed businesses James brings exceptional experience to The Instant Group’s Executive Team. Chartered Accountant BSc (Hons), Business Economics and Accountancy (University of Southampton)

Will joined Instant in 2014 in a legal and corporate development role, focused on helping Instant drive innovation through its client workspace solutions from a commercial and contractual perspective, whilst also developing Instant’s global delivery capability. With over 20 years of experience in corporate and commercial legal matters, Will was previously General Counsel at Williams Lea holding responsibility for all legal, contractual and corporate matters globally over a ten year period. Prior to that, Will worked at international city law firm Bird & Bird, specialising in M&A, private equity, corporate and commercial law.

Steve Homan, Chief Technology Officer, is responsible for strategy and delivery of Instant’s technology agenda as well as the digital marketplace. This marketplace will serve more than 30,000 businesses every month in more than 175 countries and offers a range of services to clients including membership plans; on demand desks; virtual offices; office booking; managed offices; and strategic consulting and tech services. Core to this marketplace is providing businesses with technology solutions that support hybrid working, empowering employees to make smarter workspace decisions day to day. Homan comes to Instant having delivered market changing solutions at Collinson, The Daily Mail Group, Fitness First and Metapack. A background in engineering, product delivery, machine learning and digital transformation, Homan is part of Instant’s Executive team.

A highly experienced marketing and business development professional, Michelle joined The Instant Group in 2014 to support the growth of our business in the US and develop and maximise new opportunities. Before joining The Instant Group, Michelle spent 8 years with Williams Lea, a global BPO provider, in marketing leadership roles. She most recently held the position of Head of Global Marketing for Williams Lea and Tag Worldwide, which was acquired by Williams Lea in 2012. Prior to Williams Lea, Michelle spent more than 10 years with Gartner Inc, a leading technology, research and consulting provider. Michelle spent 8 years in Global Account Management roles and 2 years leading the Gartner consulting SMB sales channel.

John is an Executive Director for Instant in EMEA, a business providing companies with flexible office solutions and advice through our Serviced, Managed and Enterprise services. Previously John was at JLL where he held various senior roles in London, Warsaw/CEE, and Paris over an 18 year period. Before joining Instant, John sat on the UK Board with responsibility for the Corporate Services and Project Management + Design & Build businesses.

Joe has been at Instant for over 9 years in a number of roles across the business, starting in online broking in 2011 and going on to lead our successful managed office team before being promoted to Head of Business Development in 2019. Joe has been instrumental in significant client solutions over recent years, including Jaguar Land Rover in Budapest, and Microfocus in Paris and Utrecht, whilst continuing to develop accounts such as Highways England.

With over 20 years’ experience in the flexible workspace sector, Gavin is passionate about building long-term client relationships by challenging the traditional CRE status quo. He ensures that Instant delivers innovative workspace solutions that put our client’s business strategy at the heart of our process, backed up by clear commercials, world-class delivery, and customer service. Gavin most recently led Instant’s Account Management function in EMEA until early 2021 when he took over responsibility for leading our public sector practice in the UK.

Paul joined The Instant Group in 2018 and is based in Instant's Kuala Lumpur hub office. As Regional Director, Paul’s role is focused on the operational implementation of Managed projects, leading the delivery and FM teams across Asia Pacific. Prior to Instant, Paul led a Global Fit Out Company for 16 years and has demonstrable experience in property due diligence, best in class HSE implementation, procurement and general management.

Kieran joined The Instant Group in 2014, originally being based in the London office before relocating to Instant’s Sydney hub to grow the AsiaPacific region. As Senior Director, Kieran provides expert advice to clients on the acquisition, management, and procurement of flexible office space across the AsiaPac. He has over 15 years’ experience within the global property market, having worked across Australia, Asia and Europe.